Find quick answers to your questions below...
Order Status
How do I place a free trial order?
How do I place an order?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
I received damaged or incorrect items?
When will my backorder arrive?
Shipping and Returns
Are any express shipping options available?
Are there any additional customs charges for Canadian orders?
How will my order ship in the United States and Puerto Rico?
How will my order ship to Canada?
What are the Shipping & Handling (S&H) charges for my order?
When will my order arrive?
Where are Sleep Squares shipped?
Where will my order be shipping from?
Auto Ship Program
Do you ship to my country?
What is the Auto Ship program?
How does the Auto Ship program work?
What is the return policy?
Pricing and Billing
Why am I charged sales tax on my Free Trial Promotion order?
Why am I charged sales tax on my orders?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Buyer's Guide
What payment options are available?
What payment options are not accepted for Auto Ship orders?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Low Price Guarantee
Privacy Policy
Sleep Squares Product
Are Sleep Squares ingredients natural?
Do Sleep Squares contain any addictive ingredients?
Do Sleep Squares contain GMO ingredients?
How do Sleep Squares work?
I am allergic to a number of common ingredients. Are any of them found in Sleep Squares that I should be aware of?
In what form do Sleep Squares come in?
What are Sleep Squares?
What are the active ingredients?
What is the complete ingredient list?
What is the source of the Mono and Diglycerides / Monoglycérides Succinylés?
What is the source of the palm oil?
Why do we use a synthetic version of Melatonin / Melatonine?
Use & Benefits
Am I required to designate a certain amount of time to sleep if I use Sleep Squares?
Are Sleep Squares safe for regular use?
Are there any side effects to taking Sleep Squares?
Can I take Sleep Squares if I have consumed alcohol?
How long before bed do I take Sleep Squares?
How long do I have to take Sleep Squares to start seeing results?
How many pieces should I take a night?
How many Sleep Squares come in a box?
How should I store my box of Sleep Squares?
I work nights. Can I take Sleep Squares during the day for sleep?
I'm a vegetarian. Are Sleep Squares OK for me to eat?
Why are Sleep Squares vegetarian but not vegan?
Will I feel groggy or sluggish in the morning?
Will Sleep Squares impair my ability to function? Drive a car?
Health-Related Issues & Quality Control
Are Sleep Squares regulated by Health Canada?
Are Sleep Squares regulated by the FDA?
Are Sleep Squares safe for children?
Are Sleep Squares safe for the elderly?
Can I take Sleep Squares if I am currently taking other medications?
Can I take Sleep Squares if I am pregnant or nursing a child?
Do I need a prescription for Sleep Squares?
Do I need to check with my primary health care provider before taking Sleep Squares?
Does Sleep Squares have a Canadian NPN or registration number?
How do you ensure the quality of Sleep Squares?
My dog/pet accidentally ingested my Sleep Squares?
Customer Service & Company Info
How do I contact Sleep Squares Customer Service?
How do I contact Sleep Squares Support?
What is the Upstate Dream Institute & Slumberland Snacks?